1. Introduction to Citizen’s Charter 2022 Edition;
  2. Processing of SRRV Application
  3. ID Renewal
  4. Re-Stamping of SRRV
  5. Conversion of Visa Deposit into an Active Investment
  6. Bank Transfer
  7. Termination of Participation from the Retirement Program
  8. Withdrawal of Visa Deposit due to Termination of Membership with Requisite Deposit from Development Bank of the Philippines;
  9. Withdrawal of Visa Deposit due to Termination of Membership with Requisite Deposit from Private Accredited Banks;
  10. FY 2022 Certificate of Compliance
  11. FY 2021 Certificate of Compliance

Citizen’s Charter of the PRA Satellite Offices

  1. SRRV Application
  2. Cancellation
  3. ID Renewal
  4. Re-stamping
  5. Conversion to Investment
  6. Marketer Accreditation
  7. Other Servicing Transaction
  8. Accreditation