All government offices are required to promote integrity, accountability, proper management of public affairs and public property, as well as to establish effective practices, aimed at efficient turnaround of the delivery of government services and the prevention of graft and corruption in government as per Republic Act No. 11032: An Act Promoting Ease of Doing Business and Efficient Delivery of Government Services Amending for the Purpose Republic Act No. 948, Otherwise Known as the Anti-Red Tape Act of 2007, and for Other Purposes.
The PRA Head Office and its four (4) Satellite Offices in Baguio, Cebu, Clark, and Davao comply with the ARTA’s requirements through the posting of updated Citizen’s Charter which contain various details of PRA processes, including documentary requirements, fees to be paid, processing time, and the specific units performing the processing activities. The Citizen’s Charter provides transparency in PRA’s processes, and empowers esteemed clients and stakeholders as they do transactions with the Authority.
Through this, the Philippine Retirement Authority continues to create a CORRUPTION-FREE environment.