Citizen's Charter

• Philippine Retirement Authority CC 2024, 1st Edition

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• Accreditation of Banks for Visa Deposit

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• Accreditation of Marketer Process

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• Accreditation of Merchant Partners Process

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• Accreditation of Retirement Facility Process

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• Application for Leave

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• Application for Monetization

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• Bank Transfer

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• Conversion of Visa Deposit into Active Investment

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• Feedback and Complaints Mechanism

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• List of Offices

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• Payment of Marketer's Fee

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• PRA Freedom Of Information (FOI) Request Process

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• PRA ID Card Renewal

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• Processing of Discontinuance of SRRV Application

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• Processing of Request for Service Records, Certificate of Employment and Clearance form

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• Processing of SRRV Application

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• Re-stamping of Special Resident Retiree's Visa

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• Request for Bank Manager Check due to Conversion of Visa Deposit into Active Investment

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• Stakeholders' Feedback Management

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• Termination of Participation from the Retirement Program

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• Withdrawal of Visa Deposit

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• SRRV Application - PRA Satellite Offices

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• Cancellation - PRA Satellite Offices

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• ID Renewal - PRA Satellite Offices

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• Conversion of Investment - PRA Satellite Offices

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• Marketer Accreditation - PRA Satellite Offices

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• Other Servicing Transaction - PRA Satellite Offices

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• Accreditation - PRA Satellite Offices

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