E-Services

Letter of Introduction

A convenient, fast and reliable alternative of requesting services and making transactions in PRA through the use of the internet. As an individual customer, application and request for assistance on member-related matters is made easier by the Authority with the aid of E-Services. It provides the convenience of secure accessibility at your own time and pace in the comforts of your location. It allows clear communication of the customers regarding their inquiries and needs.

Transactions that can be made through E-Services includes but are not limited to, printing of ID Cards for updating/renewal of SRRV, reissuance/restamping of SRRV, cancellation of SRRV, basic documents assistance and other SRRV related concerns.

The PRA E-Services can be accessed by new applicants, SRRV holders, suppliers, merchant partners, marketers, PRA employees and other representatives. The PRA E-Services can be accessed 24/7. One should only need to create a user account to be able to enjoy this one of a kind feature that PRA offers.

Frequently Asked Questions

Answer to common question.


A convenient, fast and reliable alternative of requesting services and making transactions in PRA through the use of the internet. As an individual customer, application and request for assistance on member-related matters is made easier by the Authority with the aid of E-Services. It provides the convenience of secure accessibility at your own time and pace in the comforts of your location. It allows clear communication of the customers regarding their inquiries and needs.

The PRA E-Services can be accessed by new applicants, SRRV holders, suppliers, merchant partners, marketers, PRA employees and other representatives. Accessing PRA E-Services benefits numerous individuals to improve their overall experience.

To avail and enjoy this one of a kind feature that PRA offers, one should need to create a user account. Signing up and logging in is necessary to access E-Services.

The PRA E-Services can be accessed 24/7. You can make your desired transactions under E-Services anytime you like since it is always available.

Once an error is experienced in accessing the website, first, you need to try to refresh the page. If the error still persists, you can contact through e-mail the ICT Division of the Authority to help you fix and enable you to access the website again properly.